1) What is HughesNet®?
2) How fast are HughesNet services for your home?
3) What connection speeds will I typically get with HughesNet?
4) How can I/where can I purchase HughesNet?
5) What are my computer system requirements for HughesNet?
6) Is HughesNet compatible with my Mac?
7) Can I use HughesNet to run a small network?
8) Can the HughesNet-certified installer set up my home network?
9) What if my computer did not come with a Network Interface Card (NIC)? What can I do?
10) Can I use a PCMCIA card adapter for my laptop?
11) Do I still need a dial-up modem and telephone line?
12) If I already have DIRECTV service, do I need to get a new dish for HughesNet?
13) I have DIRECTV already. Will this be on the same bill? Any special deals?
14) Why is there a requirement that the HughesNet system be professionally installed?
15) How quickly will I be up and running?
16) What is transmission latency?
17) Can I run a VPN over HughesNet?
18) Why does the service slow down when used in conjunction with a VPN?
19) Can I put this system on a boat or in an RV?
20) I’m a home user of the HughesNet service. How can I contact Customer Support when I have a question or problem?

1) Q: What is HughesNet?
A: HughesNet™ is the high-speed Internet solution that's available to everyone in the contiguous US with a clear view of the southern sky. HughesNet uses satellite technology, not your phone line, to give you a super-fast, always-on Internet connection. HughesNet gets you online instantly, lets you surf and open pages faster, and download files in a fraction of the time it takes on a dial-up modem.

2) Q: How fast are HughesNet services for your home?
A: HughesNet offers more choices to meet your broadband needs. The Home plans offers download speeds up to 700 Kbps, while our fastest plan offers download speeds up to 3.0 Mbps. Click here to learn more about the plans and speeds available.

3) Q: What connection speeds will I typically get with HughesNet?
A: With the HughesNet® Home service plan, you can connect to the Internet with maximum download speeds up to 1.0 Mbps, with typical speeds about 500 Kbps to 600 Kbps during peak times. Upload speeds, which are capable of reaching 128 Kbps, are typically 70 Kbps to 80 Kbps during peak hours.

With the HughesNet Pro plan, connect to the Internet with maximum download speeds of up to 1.2 Mbps, with typical speeds about 650 Kbps to 720 Kbps during peak times. Upload speeds, which are capable of reaching 200 Kbps, are typically 100 Kbps to 120 Kbps during peak hours.

With the HughesNet ProPlus plan, connect to the Internet with maximum download speeds of up to 1.6 Mbps, with typical speeds about 900 Kbps to 960 Kbps during peak times. Upload speeds, which are capable of reaching 250 Kbps, are typically 130 Kbps to 150 Kbps during peak hours.

With the HughesNet Elite plan, connect to the Internet with maximum download speeds of up to 2.0 Mbps, with typical speeds about 1.0 Mbps to 1.2 Mbps during peak times. Upload speeds, which are capable of reaching 300 Kbps, are typically 165 Kbps to 180 Kbps during peak hours.

FAQ Continued Click Here...

Home I HughesNet® I Plans/Pricing I Speeds I Questions I Support
There are always questions when
it comes to internet and computer technology. Our staff of Specialist are prepared for your questions 24/7.

If your question is not addressed here in our FAQ pages, don't hesitate to call our toll free help
line at 1-888-589-5650.

For questions about installation,
click here.

For any other questions...
Contact us at info@greatamericansatellite.com