With the HughesNet ElitePlus plan, connect to the Internet with maximum download speeds of up to 3.0 Mbps, with typical speeds about 1.6 Mbps to 1.8 Mbps during peak times. Upload speeds, which are capable of reaching 300 Kbps, are typically 165 Kbps to 180 Kbps during peak hours.

If you choose to run a VPN over your satellite service, your data speeds may be reduced by as much as 50-75%. In addition, we do not recommend using HughesNet to run time-sensitive applications that require fractions-of-a-second user inputs (such as twitch gameplay or real-time equities trading).
4) Q: How can I/where can I purchase HughesNet?
A: You can order online from this site or you can speak with a HughesNet™ sales representative. Click here for more information.
5) Q: What are my computer system requirements for HughesNet?
A: HughesNet™ lets you connect your computer to the Internet whether you are running a Windows® or Macintosh® operating system. In order to ensure you get the most out of your Internet experience, HughesNet has developed these minimum requirements:

• Windows 98SE or higher (including VISTA) or Mac OS 10.1 or higher, and
• Network capability (10/100 Ethernet pre-equipped)

6) Q: Is HughesNet compatible with my Mac?
A: Yes, HughesNet™ is compatible with Mac OS 10.1 or higher. 10/100 Ethernet connectivity is also required.
7) Q: Can I use HughesNet to run a small network?
A: Yes, you can connect multiple home computers and laptops to a single HughesNet™ Internet connection. Home networking equipment may be required and is not included with your HughesNet system. For network setup, support, and configuration, contact your network hardware manufacturer and/or operating system software developer (HUGHES® is not responsible for home network configuration or management).
Please understand that all computers on this network will be sharing a single connection. Simultaneous use of high-bandwidth applications by multiple users may result in degradation of speed and is subject to the HughesNet Fair Access Policy.
8) Q: Can the HughesNet™-certified installer set up my home network?
A: If you'd like, you can inquire if this option is available through your installer when you set your installation appointment. However, home networks are not included or supported by HUGHES® technical support. Multiple simultaneous users may degrade service. Uninterrupted service and stated speeds not guaranteed.
9) Q: What if my computer did not come with a Network Interface Card (NIC)? What can I do?
A: Many computers can be upgraded with a 10/100 Ethernet Network Interface Card (NIC). If you are comfortable with opening your computer and installing hardware, most Ethernet NICs can be self-installed. Check with your computer manufacturer for more information on the right Ethernet NIC for your system. Make sure your NIC is configured for "auto-negotiate."
Also, if you have an available USB port on your computer, you can purchase a USB Ethernet adapter. This may be easier to install than a PCI card in your computer. For a laptop, you can purchase a standard PCMCIA card that provides an Ethernet connection, or you can purchase a USB Ethernet adapter as well. We recommend that you upgrade your computer to meet all of the requirements listed above to get the most out of your Internet experience.
10) Q: Can I use a PCMCIA card adapter for my laptop?
A: Yes. All you need to connect your computer to the HughesNet™ modem is either a 10/100 Ethernet Network Interface Card or a PCMCIA adapter with an Ethernet connector. The HughesNet system includes an Ethernet cable to connect your computer to the HughesNet modem.
11) Q: Do I still need a dial-up modem and telephone line?
A: No. There is no phone line or dial-up data modem required to use your HughesNet™ service.
12) Q: If I already have DIRECTV service, do I need to get a new dish for HughesNet?
A: Yes. The HughesNet™ system requires a unique dish in order to send and receive information via satellite. You can add the ability to access DIRECTV® programming to the HughesNet dish by purchasing a simple DIRECTV upgrade kit. It is your decision whether to keep your existing DIRECTV dish on your home, or to utilize the one-dish solution from HughesNet. To order or learn more about the one-dish solution, please speak with a HughesNet sales representative. More FAQ's...